Dr. Jess Jones
Dr. Jess Jones is a Senior Fellow and Director of the Penn Chief Learning Officer (Penn CLO) doctoral program at the University of Pennsylvania Graduate School of Education. A graduate of the program herself, she previously served as its academic director of onboarding and as contributing faculty. Today she leads program strategy, the student experience, and curriculum innovation for executive doctoral learners. Her teaching and scholarship center on leadership development, psychological safety, organizational learning, and executive education. Her dissertation examined psychological safety and power dynamics in business-to-business healthcare sales, and her current research explores how people create psychologically safe environments without relying on positional authority. She has published and presented on leadership, inclusion, emotional intelligence, and organizational transformation for both academic and practitioner audiences. Dr. Jones brings more than 20 years of executive leadership and consulting experience in professional services to her work, including a role as chief operating officer of a firm's Leadership Services Division. She has guided healthcare organizations and academic medical centers across the United States through organizational transformation, leadership development, change management, and strategic growth. She is also a trained executive coach and a certified Prosci ADKAR change management practitioner.
Appears in 1 Episode
Rethinking Psychological Safety: What Sales Can Teach Anyone About Cooperation and Trust
In this episode of The Penn CLO Podcast, host Emma Zumsen sits down with Dr. Jess Jones, a recent graduate of the CLO program, to delve into her groundbreaking researc...
